Hyundai India has deployed a dedicated Roadside Assistance service team to support the customers, which will be free of cost. The carmaker is also offering a 50 per cent discount on the depreciation amount of insurance claims for cyclone-affected vehicles.
Hyundai Motor India has formed a ‘Relief Task Force’ to support the Cyclone Yaas affected Hyundai customers in Odisha, West Bengal and Jharkhand. To ensure uninterrupted mobility, Hyundai is extending Emergency Roadside Service to support the customers for hassle-free and peace of mind experience. Additionally, the South Korean carmaker is also offering 50 per cent discount on the depreciation amount of insurance claims for cyclone-affected vehicles.
Commenting on the initiative, Tarun Garg, Director (Sales, Marketing & Service) said, “Taking inspiration from our global vision – ‘Progress for Humanity’, we are committed to make efforts for the betterment of societies and communities. Further, as a responsible and caring brand, we take responsibility towards our customers’ vehicle ownership journey by aiming to provide the best of service assistance at all times. Cyclone Yaas has once again tested the resilience of fellow Indian citizens. Our relief teams will make efforts to ensure uninterrupted mobility for customers affected by this cyclone in Odisha, West Bengal and Jharkhand thereby offering them ‘Peace of Mind’ during this difficult period.”
Earlier this month, the carmaker had announced an extension of warranty, extended warranty and free service by two months. The extended services are offered to customers that are unable to avail services due to the lockdown in their respective cities or states. Moreover, the company also extended support to the Tamil Nadu government by donating ₹ 5 crore to the ‘Chief Minister Public Relief Fund’ under Hyundai Cares 3.0 COVID-19 relief initiative.
Hyundai’s service facilities can also be experienced via 360-degree digital & contact-less service. From online service booking, vehicle status update, pick and drop from home/office to online payment facility, a touch free service experience is ensured for the customers, wherever they are and whenever they want it.